Experience:0-4 years
Job Title: Technical Support Networking (VOIP)
Location: Bangalore
Education:B.E, B. Tech-Any Specialization ,BCA-Computers, PG-MCA-Computers, MBA-Any Specialization, B.Sc-Any Specialization, BHM, BBM, B.Com-Any Specialization, BBA-Any Specialization
Name of the Company: Microland Limited
Compensation:Rupees 160,000 – 1,91,000 lpa
Reference ID: TSE-Freshersplanet
Job Description:
Technical Support on basic operational or maintenance of Networking products like computer routers, modems .
Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in designated tools.
Identify and provide input on unique or recurring customer problems.
Desired Profile:
Graduate freshers like BE, B Tech ,BCA, MCA, MBA, Bsc, BHM, BBM, B com, BBA.
Experience from any domain with good communication skills, Basic technical knowledge, technical support, willing to work in night shifts/rotational shifts.
About the Company:
Microland’s Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base
Address:
Microland Limited
1B, Ecospace Belandur,
Outer Ring Road,
Bangalore 560 103-India
Phone.No:9986927354
Contact Person: Syed-HR Executive
Email Id: c_syednn@microland.com
Note: Resumes without the Reference Id will be rejected.
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